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Report Finds Critical Gaps Between Manufacturer and Consumer Priorities

Ninety percent of manufacturers agree that the environment is becoming more important, but 40 percent of consumers think manufacturers are not doing enough in terms of environmentally friendly manufacturing procedures or products, according to a study by Underwriters Laboratories (

The ‘Product Mindset’ examines manufacturer and consumer perceptions about how products are made, sold, bought and consumed. This year’s report claims misalignment is occurring between the two stakeholder groups in what is expected or desired and what is being delivered.

Now in its third year, UL says the study provides insights about the ways manufacturers and consumers think and feel about the products they make, sell, purchase and use. In reviewing a broader range of subjects this year, including supply chain issues and human health concerns, critical gaps between manufacturer and consumer priorities emerged.

“Our research provides insight into what we believe is a tremendous opportunity for businesses in the coming years,” said UL CEO Keith Williams. “For example, in better understanding gaps in priorities, manufacturers can uncover new ways to engage consumers in a dialogue around how their products are made and sourced to provide greater peace of mind.”

In this light, we can give you peace of mind here at Global – you can read all about our ethical policies on our own website on our ‘About Us’ page ( and if that does not quench your thirst for knowledge then for more information call us today on 0845 519 1556 and speak to one of our team!